We continue to monitor developments regarding coronavirus, not only as they relate to investor portfolios, but also for the impact it may have on the health and wellbeing of our clients, employees and local community. I want to share with you the necessary steps we are taking at Marshall Financial to lessen potential disruptions to our clients.
As part of our regular, ongoing business continuity planning, we have policies and procedures designed to minimize service disruptions for any number of scenarios, including those which we are seeing today. These include remote work capabilities, outfitting all staff with encrypted laptops, channels for uninterrupted communication, protecting data via a virtual private network (VPN), as well as other continuity plans for the critical operations of our firm.
As financial planners, we believe that advanced planning typically results in more favorable outcomes than reactive measures. To help protect the health and wellbeing of our employees and clients, Marshall Financial will begin implementing some of our preplanning measures.
What does this mean for our clients?
- We will contact all clients that have in-office meetings currently scheduled between now and April 3rd to arrange alternatives, such as phone or video calls
- Recommend employees work remotely, with a limited number of staff continuing to work in our Doylestown office
- Limit all nonessential business travel
- Instruct anyone who feels ill or those potentially exposed to stay home
Behind the scenes, we are looking to ensure those individuals who depend on their portfolio for income continue to have adequate sources of cash available. In addition, we will continue to look at rebalancing portfolios, where necessary, to maintain suitable portfolio diversification and harvest tax losses.
While it’s difficult for anyone to predict the impact of coronavirus, our advanced planning does ensure Marshall Financial’s focus and commitment will remain on serving you. Times like these are why we’ve worked hard to plan together and strongly believe we have the people, technology and resources to navigate the current uncertainty. We thank you for your trust and confidence.
Be well. Stay Healthy. Be kind.
